black boxes

  • Resolved monicalr93

    (@monicalr93)


    7 years, 3 months ago

    My gallery does not work correctly. Only black boxes are seen instead of the photos and only a little of the picture is seen when doing “hover”. Also, the lightbox does not work

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Miha

    (@mplusb)

    7 years, 3 months ago

    Hello @monicalr93,

    Thank you for reaching out to us!
    I see that you solved the issue with the black boxes, great job!
    However, I noticed that your gallery is loading a bit slowly. If you want to improve the speed I recommend going to your gallery > edit it > and then under General Settings you will see Thumbnail Size > add here 150 > save.

    Let me know how it goes!

    Best wishes,
    Mihaela

    ngos

    (@ngos)

    7 years, 2 months ago

    @mplusb I have the same problem, I use page builder by siteorigin and when I put the gallery shortcode in a simple text or visual editor widget appears the issue described above ….

    only if I disable the hover effect the images appear correct …

    any ideas ?

    thanks

    Miha

    (@mplusb)

    7 years, 2 months ago

    Hello @ngos,

    Can you please send me the url of the page containing the gallery so I can take a look and investigate?

    Thank you,
    Mihaela

Viewing 3 replies - 1 through 3 (of 3 total)

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