Support » Plugin: Album and Image Gallery plus Lightbox » BE AWARE PRO PAYMENT

  • starlin0428

    (@starlin0428)


    This plugin does everything that my client needed. I am more than happy to pay for the pro version. The outcome is great and easy to modify.

    The reason I gave it 4 stars is due to the yearly subscription, that really pissed me off and doggy at the same time. I don’t understand I am just buying a plugin, why do I need to automatically opt-in yearly support for the extra fee? Even though they will not charge me until then, we are busy people, I can’t remember that!
    So I paid by PayPal and cancelled from PayPal after. They set up pre-approved payment in my PayPal! I know I paid for the plugin but there is no option for me to say no to this additional fee which will charge me a year later. I contacted the customer team, saying I cancelled from PayPal and suggested them add the option before buying.

    JUST BE AWARE THAT REMEMBER TO OPT OUT BEFORE IT’S TOO LATE.

Viewing 1 replies (of 1 total)
  • Plugin Author WP OnlineSupport

    (@wponlinesupport)

    Hello,

    Thanks for your review 🙂

    We have given an option under user account where they can cancel the yearly subscription.

Viewing 1 replies (of 1 total)
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