Hi jonathan707,
Sorry that you ran into issues here!
When you say you uploaded a banner image–are you talking about for your site’s general header or for a listing?
Where did you upload this? What was the problem when you say “it didn’t work”–did you see an error?
What exact version of BD are you running (number, please)?
What browser did you use to upload?
Have you tried a conflict test yet?
Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/
Please let me know.
Version of Plugin: 4.0.7
Browser Used: Chrome
Specifically, the problem is that the banner image for each listing, and for a listing category does not show on the page after upload.
Here is a link to the page of the business category, you can see that a black square shows up where image should be.
Hi jonathan707,
Your post above is missing the link you mentioned. Can you please repost that?
Are you running a caching plugin? Have you flushed the cache AFTER upload? Does that change anything?
Also, what about the conflict test?
Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/
Please let me know.
So I decided to remove “Category” and “Business” header image. I am talking about the image that comes on the top third of the page when you click on a particular category ot business. I don’t have an option to remove that, do I need to use custom css?
Hi jonathan707,
Can you please post a screenshot and a link to your site so I can see the image you’re talking about? Since I’m not sure which one it is, that makes it hard to give you a good answer.
Use http://imageshack.us or a similar service if you have to.
Screenshot
https://imageshack.com/i/plJvJb7kp
Address to the Website
Hi jonathan707,
If you are referring to the image with the diagonal slashes through it above the directory buttons and search, that is one controlled by your theme. We have no output for banner images on any directory page currently, so you’d have to adjust your theme page settings to avoid showing that banner image–but it’s not one our settings or plugin will control for you.
If they don’t allow for that you can always try some custom CSS.
Here is an article about how to use custom CSS with Business Directory in a way that doesn’t get overwritten on upgrade of BD: http://businessdirectoryplugin.com/support-forum/faq/how-to-use-custom-styles-with-bd-2-1/
I will get in touch with them, thank you!
