Support » Plugin: BigCommerce For WordPress » Bad start

  • The products appear off-center on the mobile.

    Impossible to receive personalized help.

    In the forum, someone recommend me “change templates”

Viewing 1 replies (of 1 total)
  • Plugin Support Kyle

    (@kylebc)

    Hey there @carlosmedinilla,

    Thank you for taking the time to review our plugin, and I appreciate the feedback. We’re committed to delivering a consistent WordPress experience for plugin users, and I wanted to follow up to see if we could get some of these concerns resolved.

    I wasn’t able to find a thread like this on our Community group, so if you could share that link here or in a private message I can take a closer look! We do offer support through a few different channels like the one you mentioned, as well as via live chat, phone, and email. Please let me know if you’ve had trouble reaching out so we can help!

    We’ve been working towards improving the compatibility of WordPress themes with our plugin to improve that aspect of the experience. If there’s a specific theme you’d like for us to pursue, feel free to let us know that as well 🙂

Viewing 1 replies (of 1 total)
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