Plugin Support
Fernando a11n
(@fhaps)
Automattic Happiness Engineer
@om2 Could you share more details about the particular features you are looking for in such a plugin?
That would allow other users to give better suggestions in case they do know of plugins that meet those requirements.
Thread Starter
OM2
(@om2)
Thanks for the reply.
Say I have someone buy from me 3 times.
Each time they return a used item and want a refund.
I don’t want to sell to anyone with the same:
Email
Address
IP address
Not sure what other profile I could want?
I could end up selling to a few bad buyers who are dishonest. I simply want to stop this.
Any ideas?
I would have thought this kind of profiling would be widely available?
I’ve only found one match.
Thanks.
Thanks for elaborating on the use-case here; Based on what you’ve written, it sounds like https://woocommerce.com/products/woocommerce-anti-fraud/ might be a good fit.
For more information on what’s possible, have a look at the following guide: http://docs.woocommerce.com/document/woocommerce-anti-fraud/
Also – have you checked with your payment gateway provider to also block transactions from their side?
Thread Starter
OM2
(@om2)
Thanks for the reply.
I need to reject orders by a few parameters:
Name
Email address
Post code
First line of address
IP address
I don’t think this plugin allows this?
Plugin Support
Fernando a11n
(@fhaps)
Automattic Happiness Engineer
@om2 No, that plugin will not allow you to specify all of those fields for orders to be rejected.
What you are looking for those sound to be more of a custom solution. If the other plugin you had found for this will not work, then you may consider a custom-tailored solution for your site that extends the default features of the WooCommerce plugin. If you need any coding help, you can reach out to one of WooCommerce’s customization partners:
https://woocommerce.com/customizations
They’d be able to give you a clearer idea about the scope of the project and quote you for their services.
If one the other hand you’d like to give that Anti-Fraud extension a try, note that WooCommerce.com has a 30-day refund policy; so that you can test out an extension and determine for yourself whether it will work or not.
Plugin Support
Fernando a11n
(@fhaps)
Automattic Happiness Engineer
We haven’t heard back from you or other users on this thread in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.