Backup Won’t Download | WordPress.org

Resolved LD
(@artsdotter)

5 years, 3 months ago

After creating a backup I can’t download the backup locally. It gives a 403 Forbidden page. I was able to download the Backup Log fine. I also am unable to download older backups – same issue.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Support Backup Guard
(@backup-guard)

5 years, 3 months ago

Dear @artsdotter ,

Thanks for reporting.
Could you do the following, please?

Go to the Plugin Settings and enable the option called “Download via PHP”. Then save the changes.

Once done, please, try downloading the backup again and let us know if it’s successful.

Thank you.

Thread Starter LD
(@artsdotter)

5 years, 3 months ago

Yes, that worked! Thank you.

Support Backup Guard
(@backup-guard)

5 years, 3 months ago

Glad to know that!

You’re welcome @artsdotter

In case of any other questions, don’t hesitate to open another support thread. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Backup Won’t Download’ is closed to new replies.

3 replies
2 participants
Last reply from: Support Backup Guard
Last activity: 5 years, 3 months ago
Status: resolved