Backup Migration freezes during restoring

  • Resolved hahahahahah

    (@hahahahahah)


    2 years, 4 months ago

    • I create a new wordpress
    • I install the backup plugin
    • I upload the file
    • I hit “restore”
    • It freezes, somewhere around 30% – 50%
    • When I re-open wp-admin in a new tab, instead of the admin panel I see:

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/customer/www/ulrichelias.at/public_html/wp-content/plugins/iwp-client/api.php on line 40

    Warning: Creating default object from empty value in /home/customer/www/ulrichelias.at/public_html/wp-content/themes/salient/nectar/redux-framework/ReduxCore/inc/class.redux_filesystem.php on line 29

    Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/ulrichelias.at/public_html/wp-content/plugins/iwp-client/api.php:40) in /home/customer/www/ulrichelias.at/public_html/wp-includes/pluggable.php on line 1435

    But since the plugin is inside the backup, I cannot really adjust that, can I?

    • so the restoring process never gets through
    • This topic was modified 2 years, 4 months ago by hahahahahah.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    2 years, 4 months ago

    Hi @hahahahahah,

    Thank you for reaching out!

    Could you kindly provide us a debug code from the site you tried to restore your backup on? You can generate it manually with the steps below;

    Troubleshooting section > Check advanced options and click on button:
    Share debug infos with BackupBliss team

    And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

    Plugin Support MixHa

    (@mixha)

    2 years, 4 months ago

    Hello @hahahahahah ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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