Backup hick-up (1&1)

Hi Backup-Team,

I ran into some troubles after trying to create a backup for my site. It’s hosted on a 1&1 server and is otherwise a completely clean site (no crazy theme, no plugins).

[STEP] [2021-02-16 15:53:24] Initializing backup…
[INFO] [2021-02-16 15:53:24] Backup & Migration version: 1.0.9
[INFO] [2021-02-16 15:53:24] Site which will be backed up: http://hpnd.io
[INFO] [2021-02-16 15:53:24] PHP Version: 7.4.15
[INFO] [2021-02-16 15:53:24] Web server: Apache
[INFO] [2021-02-16 15:53:24] Max execution time (in seconds): 259200
[INFO] [2021-02-16 15:53:24] Checking if backup dir is writable…
[INFO] [2021-02-16 15:53:24] Initializing custom error handler
[SUCCESS] [2021-02-16 15:53:24] Yup it is writable…
[INFO] [2021-02-16 15:53:24] PHP CLI is available – plugin will try to run server script.
[STEP] [2021-02-16 15:53:24] Scanning files…
[STEP] [2021-02-16 15:53:24] Checking free space, reserving…
[INFO] [2021-02-16 15:53:24] Requires at least 35118181 bytes. [33.49 MB]
[INFO] [2021-02-16 15:53:24] Disk free space function is not disabled – using…
[INFO] [2021-02-16 15:53:24] Checking this path/partition: /homepages/30/d839238234/htdocs/clickandbuilds/tester/wp-content/backup-migration/backups
[SUCCESS] [2021-02-16 15:53:24] There is 524,316.86 MB free. [512.03 GB]
[SUCCESS] [2021-02-16 15:53:24] Great! We have enough space.
[SUCCESS] [2021-02-16 15:53:24] Confirmed, there is more than enough space, checked: 35118181 bytes
[INFO] [2021-02-16 15:53:24] Scanning done – found 819 files…
[SUCCESS] [2021-02-16 15:53:24] Backup initialized…
[STEP] [2021-02-16 15:53:24] Initializing archiving system…
[SUCCESS] [2021-02-16 15:53:24] Archive system initialized…
[STEP] [2021-02-16 15:53:24] Preparing map of files…
[SUCCESS] [2021-02-16 15:53:24] Files prepared.
[INFO] [2021-02-16 15:53:24] Starting compression process…
[STEP] [2021-02-16 15:53:24] Smart memory calculation…
[INFO] [2021-02-16 15:53:24] There is 1024 MBs of memory to use
[INFO] [2021-02-16 15:53:24] WordPress memory limit: 1024 MBs
[SUCCESS] [2021-02-16 15:53:24] Setting the safe limit to 230 MB
[STEP] [2021-02-16 15:53:24] Making database backup
[INFO] [2021-02-16 15:53:24] Iterating database…
[INFO] [2021-02-16 15:53:24] Database size: 648.88 KB
[SUCCESS] [2021-02-16 15:53:24] Database backup finished
[STEP] [2021-02-16 15:53:24] Making archive
[INFO] [2021-02-16 15:53:24] Compressing…
[INFO] [2021-02-16 15:53:24] Using PclZip module to create the backup
[INFO] [2021-02-16 15:53:24] Legacy setting: Using default modules depending on user server
[STEP] [2021-02-16 15:53:24] Running PHP CLI process – it should be confirmed with next messages
[WARN] [2021-02-16 15:53:26] Could not find any response from the server, trying again in 3 seconds.
[WARN] [2021-02-16 15:53:29] Still nothing backup probably is not running.
[STEP] [2021-02-16 15:53:29] Reverting backup, removing file…
[ERROR] [2021-02-16 15:53:29] There was an error during backup…
[ERROR] [2021-02-16 15:53:29] Backup could not run on your server, please check global logs.
[STEP] [2021-02-16 15:53:29] Aborting backup…

[DOWNLOAD GENERATED] File downloaded on (server time): 2021-02-16 15:59:14
[DOWNLOAD GENERATED] Last update (seconds): 350 seconds ago
[DOWNLOAD GENERATED] Last update (date): 2021-02-16 15:53:24

If you can give me some tips on how to overcome this issue I’d be very thankful.

Best wishes and stay safe
Katie

• This topic was modified 5 years, 5 months ago by thekatie.
• This topic was modified 5 years, 5 months ago by thekatie.
• This topic was modified 5 years, 5 months ago by thekatie.