Backup doesn’t work

  • Resolved danielribas1984

    (@danielribas1984)


    9 years, 6 months ago

    I’m using my own host. I tested and the only thing it retrieved back was another plugin that I deleted. I uploaded an image, changed a page AFTER the backup, then tried to restore and they are still there. I was planning to buy the solution but how can I trust?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor DNutbourne

    (@dnutbourne)

    9 years, 6 months ago

    Hi,

    Please can you send us a copy of the restoration log? This log can be found in the ‘wp-content/updraft’ directory of the site via FTP.

    The contents will be too long to post here directly, but you can use an online service such as Pastebin, and post the link here.

    Thread Starter danielribas1984

    (@danielribas1984)

    9 years, 6 months ago

    pastebin.com/embed_js/97f2UQ0b

    pastebin.com/embed_js/2unuQTqg

    pastebin.com/embed_js/YRvXZ4hs

    pastebin.com/embed_js/RfAchSD1

    pastebin.com/embed_js/Vd6nBzbH

    pastebin.com/embed_js/XgYY4GAQ

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    9 years, 6 months ago

    Hi,

    Thanks. The restore log appears to be this one:

    pastebin.com/embed_js/Vd6nBzbH

    This has the line:

    0000.007 () Restore job started. Entities to restore: plugins, themes, uploads, others. Restore options:

    The database (db) is not listed as having been chosen for restoration. This is where WordPress stores site content, including page content. As such, since it wasn’t restored, the result you received – that restoring did not change the page content – is thus the expected result.

    David

    Thread Starter danielribas1984

    (@danielribas1984)

    9 years, 6 months ago

    I think this is the one that I didn’t use the database option. However, there was indeed one backup that I made that I picked the database option.

    I’m going to try again

Viewing 4 replies - 1 through 4 (of 4 total)

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