Backend will not display

  • Resolved qs21

    (@qs21)


    4 years, 6 months ago

    Hi,

    I have just downloaded the Pro version and have installed and activated the plugin.

    When I am on the backend trying to create and configure a map, all the heading are there but no data is showing, it is not loaded properly. when I click on a link, nothing happens. Just shows a # at end of any link I try to click.

    Any idea how I can rectify this?

    The plugin version is 1.5.0

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Carlos Moreira

    (@carlosmoreirapt)

    4 years, 6 months ago

    Hi @qs21
    Are you using a cloud hosting service like AWS of Google Cloud with a bitnami image by any chance?

    Currently there’s an issue with this setup, which seems to be what you’re describing. It will be fixed in the next update, but it might take some time to be released. If you’re comfortable trying a beta/development version, you can write us here https://interactivegeomaps.com/contact/ and I can send it to you.

    Greetings, Carlos

    Thread Starter qs21

    (@qs21)

    4 years, 6 months ago

    Hi Carlos,

    Thanks for the message.

    I see, that makes sense. Ok thanks for the offer of beta, ill send a message to the address above.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

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