back arrow issue

  • Resolved saadqureshi

    (@saadqureshi)


    5 years, 8 months ago

    I have used your plugin that is wonderfull and easy to use.
    I have been facing an issue in mobile view in which when i click to know more popup appears, but when i press the back button on my mobile it redirect me to the back page instead of closing the popup and showing me the same page(in which popup is there)
    Plz reply to my case

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sygnoos Support

    (@sygnoossupport)

    5 years, 8 months ago

    Dear @saadqureshi ,

    Thank you for getting in touch with us.

    As far as we understood you mean the following:

    1. When we open this website and click “Know More”, a popup appears. http://khidmat.deeniyat.com/index.php/free-food/
    2. When the popup is open and you click the back button you go to the previous page. But when you come back to the page with the popup afterwards, the popup is still open.

    Do you mean that when you come back to the page with the popup, the popup is still open?

    If we understood this correctly, then we may consider changing the logic. Currently it works this way.

    Please, get back to us with some more clarifications so we can be sure we’re on the same page.

    Sygnoos Support

    (@sygnoossupport)

    5 years, 8 months ago

    Dear @saadqureshi ,

    How are you today?
    Just wondering whether you saw our previous message?
    Please, let us know if you still need help with this issue.

    Sygnoos Support

    (@sygnoossupport)

    5 years, 8 months ago

    Dear @saadqureshi ,

    We haven’t heard back from you for 7 days.
    We’re marking this thread as resolved.
    Please, submit a new support thread if you need more help.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘back arrow issue’ is closed to new replies.