Awesome Support

  • malcolmcp

    (@malcolmcp)


    10 years, 2 months ago

    Hi all,

    I have a site using WooCommerce, and I’ve just installed Awesome Support 3.2.9. Note I don’t have the Awesome Support WooCommerce integration installed, as I’m not actually looking to integrate the two at this stage.

    The only setting I’ve changed from default is to enable Multiple Products. When I go to the Tickets | Products I see all my blog posts showing in the list. Indeed, if I create a new post, it will also show up as a product as far as Awesome Support is concerned.

    Further, if I delete the product, it does NOT delete the post, so they seem to be separate entities in the db, but obviously creating a new post creates a new product once again.

    I’ve searched the forum and can’t find anyone else reporting this. Any ideas?

    Cheers
    Malcolm

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