Avoid the free version

  • dansart

    (@dansart)


    1 week ago

    The free version is pretty useless. It showed me, that malware was found in a plugin, but did not show which. This is not helpful.
    Also, super annoying dark patterns, like that you have to give a reason when deactivating the plugin, otherwise it wouldn’t let you.
    Also, it was aware that there was malware but did not inform the admin!? Why??

Viewing 1 replies (of 1 total)
  • Plugin Support Kousik

    (@kousikbv)

    1 week ago

    Hey,

    Thank you for taking the time to share your feedback with us.

    We clearly outline the differences between MalCare Free and Premium on our WordPress repository page. The Free plan includes malware scanning, basic firewall protection, and login security, while features such as malware cleanup and access to detailed malware information are available with our Premium plans.

    We also explain these differences in our Free vs. Paid plans video and in the section covering MalCare’s Free Services.

    That said, we understand your concern about the malware detection not providing enough information on the Free plan.

    We appreciate you bringing this to our attention, and we’ll share your feedback with our team to see how we can make the available information and plan differences clearer.

Viewing 1 replies (of 1 total)

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