Autoptimize Breaks site when activated

  • RobAdams

    (@robadams)


    6 years, 7 months ago

    When I first installed this plugin I was able to choose options for it. Now it only gives me the option to activate it and then brings down my site and WP dashboard. After I go to hosting provider and delete the plugin, everything is working again. The plugin is currently installed but deactivated. Any suggestions how to get this working?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    6 years, 7 months ago

    hard to say, here are a couple of remarks/ questions;
    * does this break your front-end or your wp-admin?
    * check the PHP errorlog for relevant errors
    * make sure you have no “competing” plugins active, meaning make sure not to have plugins that also do JS/ CSS/ HTML optimization
    * could be a plugin conflict, try enabling AO when all other plugins are deactivated?

    frank

    Thread Starter RobAdams

    (@robadams)

    6 years, 7 months ago

    Hello. Some quick responses:

    * does this break your front-end or your wp-admin?
    yes, both
    * check the PHP errorlog for relevant errors
    nothing noted
    * make sure you have no “competing” plugins active, meaning make sure not to have plugins that also do JS/ CSS/ HTML optimization
    All other optimization plugins deactivated/removed
    * could be a plugin conflict, try enabling AO when all other plugins are deactivated?
    The plugin WP Preloader seemed to break when enable. Site is online now with plugin activated, but I would not think that the above mentioned plugin should break it.

    • This reply was modified 6 years, 7 months ago by RobAdams.
    Plugin Author Optimizing Matters

    (@optimizingmatters)

    6 years, 7 months ago

    Ugly .. is WP Preloader available here on wordpress.org?

    Thread Starter RobAdams

    (@robadams)

    6 years, 7 months ago

    Looking through the PHP errors, even today looks like there may be some remnants.

    [30-Sep-2019 13:35:50 UTC] PHP Fatal error: Uncaught Error: Call to undefined function wp_hash() in /home/XXXXXXXXXXXX/public_html/wp-content/plugins/autoptimize/classes/autoptimizeMain.php:129

    Which refers to this line in that file:
    if ( ! defined( ‘AUTOPTIMIZE_HASH’ ) ) {
    define( ‘AUTOPTIMIZE_HASH’, wp_hash( AUTOPTIMIZE_CACHE_URL ) );
    }

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    6 years, 7 months ago

    given wp_hash is a core wordpress function, the only conclusion I can make is that your site is somehow broken I’m afraid .. :-/

    Thread Starter RobAdams

    (@robadams)

    6 years, 7 months ago

    That is a very general response. Looked to me that one of the core functions that was being called from this plugin was corrupt or missing. Upon investigating it I discovered that the wp_load file was missing. So now I have the file back and minus the above php error, it still breaks.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    6 years, 7 months ago

    Well, that general response lead to you discovering things indeed were broken, so it seems general can be good too, no? 😉

    re. “it still breaks”; based on one of your earlier replies breakage was caused by a conflict with “WP Preloader”? any news there?

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Autoptimize Breaks site when activated’ is closed to new replies.

Tags