Automatic refund is supported you ca see the code in constructor as below
$this->supports = array( 'products','refunds');
Now How did you made following conclusion.
“Though in searching the source files I don’t see that it is supported.”
However Manual refunds means you need to do so via stripe dashboard.
Thanks
Another clarification is the order should have been placed though this stripe plugin to perform refunds through this plugin
Let me know if you need further assistance
Thanks
Guess I missed that reference in the files. I did a phrase search for $this->supports and just missed it I guess. It was placed through the old plugin. That makes sense. Do you know then if pressing the manual button means that we then have to go into Stripe and issue the refund there?
Kindly Upgrade your plugin to latest or delete old code and reinstall new code
I dont know why and how you have to do manual refund if plugin is already supporting it
Still if you want to do manual refund you will have to do from stripe dashboard.
Thanks
Clarification: I mean the order was placed through a different woocommerce payment gateway.
Yes
I wrote it earlier
Another clarification is the order should have been placed though this stripe plugin to perform refunds through this plugin
However Since it was placed through different plugin so you will have to go through performing refunds on stripe dashboard.
You will have to identify the order via charge Id
