Auto Loaded User Data

Hello,

We have been experiencing slow response times and sometimes 502 errors. Our host, WP Engine, has been doing some testing and suggests the following:

“I only checked into the issues on the live site and have not performed any debugging on it as it looks like there’s a large amount of auto-loaded data within the database. The largest amount of auto-loaded data are in tables labeled um_cache_userdata, which come from the ultimate-member plugin:

62323 um_cache_userdata_122
58638 um_cache_userdata_17
46738 um_cache_userdata_24
45284 um_cache_userdata_10
41651 um_cache_fonticons
40585 um_cache_userdata_23099
36893 um_cache_userdata_15037
34668 um_cache_userdata_1
34196 um_cache_userdata_1080
26608 um_cache_userdata_9913
25052 um_cache_userdata_1206
24074 um_cache_userdata_2
23544 um_cache_userdata_10204
22517 um_cache_userdata_1183
21698 um_cache_userdata_22323

Based on this:

I highly recommend would be to reach out to the plugin developer of ultimate-member to see if they’re able to optimize the plugin when generating the userdata_cache entries into the database — this would be the best option based on the amount of users your site contains.”

Can you help or is this something that would be appropriate for paid plug-in service?

Cheers,

Tanya