Authorize payment – not capture option

  • Resolved creativ3y3

    (@creativ3y3)


    6 years, 1 month ago

    Hi I have set the plugin up to work with a sandbox and payment action to be “Authorize”. However, it doesnt seem to give me the option of “capturing payment” in woocommerce? I’ve input the Paypal business account sandbox API username, password and signature, but when I go to order actions, all i get is:
    Email order / invoice,
    resend new order notification or
    regenerate download permissions

    In the order status all I get is:
    payment pending
    Processing
    On hold
    Completed
    Cancelled
    Refunded
    Failed

    Have I missed a set up step somewhere to get the “capture payment option”?

    Ideally i need to set up as “authorize” to ensure I am able to fulfill.

    Any help appreciated

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    6 years, 1 month ago

    @creativ3y3 I understand you are not getting an option to capture payment for an order that was authorized.

    When you authorize a charge, what is the status of the order that is created?

    For this type of orders, the status should be On hold, and you should see an order note with the following instructions:

    As noted there, changing the status of the order from On Hold to Processing will capture the payment. Can you try that and see if it works?

    Joey – a11n

    (@jricketts4)

    6 years ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 2 replies - 1 through 2 (of 2 total)

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