Support » Plugin: WooCommerce Square » AUTHENTICATION_ERROR

  • Resolved dasun4u


    I am using
    WordPress – Version 4.9.10
    WooCommerce – Version 3.5.0
    WooCommerce Square – Version 1.0.33
    I am getting following error log for any payment.

    [0] => stdClass Object
    [category] => AUTHENTICATION_ERROR
    [code] => UNAUTHORIZED
    [detail] => This request could not be authorized.
    Order status changed from Pending payment to Failed.

    I have deactivated the plugin and re-enable and try again. Same error.
    I am unable to update the WordPress version and WooCommerce version.
    What can I do for this?

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  • Plugin Support rossviviano


    Automattic Happiness Engineer

    Hi there,

    Usually, disconnecting and reconnecting to Square will resolve this.
    You can do this from WooCommerce–> Settings–> Integration.

    Having said that, it’s important to the security and functionality of your site that you keep up with the latest version of WordPress/ WooCommerce/ all extensions; moving forward, you’ll want to find a way to update.



    Plugin Support Thomas Shellberg


    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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