authentication problem

Hi @puntocomestudio,

When I click on the button I get the following error “Sorry, but all the values are required.”

Can you please advise which button you are clicking and in addition share a screenshot of the error you are seeing there after?

Thread Starter

(@puntocomestudio)

Yest, this is the email with the button https://snipboard.io/pSClBW.jpg
And this is the error https://snipboard.io/sLAKBC.jpg

Thanks

(@anastas10s)

Thank you for reaching back, clarifying things further, @puntocomestudio.

I understand the email is referring to a login link request.

Kindly try with the steps outlined here, instead, and let us know how it goes.

I hope this helps! Looking forward to hearing from you.

Thread Starter

(@puntocomestudio)

OK.
With the latest updates, the plugin gives a fatal error on the website.

(@anastas10s)

https://snipboard.io
http://skitch.com/
http://getcloudapp.com/
http://awesomescreenshot.com/

Hi there @puntocomestudio 👋

With the latest updates, the plugin gives a fatal error on the website.

Could you please provide us with a screenshot so that we can see what you are describing?

Also, just to clarify, did you already have a chance to test with having only the WooCommerce and Google Listings & Ads plugins active, and see if the fatal error appears, or otherwise?

If you don’t already have a screenshot service installed, here are a few free options:

There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

Additionally, to get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here? Once you’ve done that, paste it here in your response.

Looking forward to hearing from you!

Thread Starter

(@puntocomestudio)

https://snipboard.io/WtlfHw.jpg

Hi,

I have deactivated all the plugins, except Woocommercer and yours. And it still gives a critical error. You can see it in the links

https://snipboard.io/twshL2.jpg

(@anastas10s)

Thank you for reaching back, with further details on this, @puntocomestudio.

Could you please also share a copy of your site’s System Status, as exemplified here? Once you’ve done that, paste it here in your response.

Looking forward to hearing from you!

Thread Starter

(@puntocomestudio)

Hi,

Yes


 WordPress Environment

WordPress address (URL): https://bqbath.es
Site address (URL): https://bqbath.es
WC Version: 8.5.2
REST API Version: ✔ 8.5.2
WC Blocks Version: ✔ 11.8.0-dev
Action Scheduler Version: ✔ 3.7.1
Log Directory Writable: ✔
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: es_ES
External object cache: – Server Environment

Server Info: Apache
PHP Version: 8.2.15
PHP Post Max Size: 64 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.3.39-MariaDB-0+deb10u2
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 8.5.2
WC Database Prefix: bqb_
Tamaño total de la base de datos: 86.00MB
Tamaño de los datos de la base de datos: 65.59MB
Tamaño del índice de la base de datos: 20.41MB
bqb_woocommerce_sessions: Datos: 0.36MB + Índice: 0.02MB + Motor InnoDB
bqb_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
bqb_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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bqb_woocommerce_order_items: Datos: 0.08MB + Índice: 0.02MB + Motor InnoDB
bqb_woocommerce_order_itemmeta: Datos: 0.28MB + Índice: 0.25MB + Motor InnoDB
bqb_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
bqb_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
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bqb_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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bqb_cmplz_cookiebanners: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
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bqb_cmplz_services: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
bqb_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
bqb_comments: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
bqb_e_events: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
bqb_e_notes: Datos: 0.02MB + Índice: 0.17MB + Motor InnoDB
bqb_e_notes_users_relations: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
bqb_e_submissions: Datos: 0.02MB + Índice: 0.27MB + Motor InnoDB
bqb_e_submissions_actions_log: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB
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bqb_gla_attribute_mapping_rules: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
bqb_gla_budget_recommendations: Datos: 0.19MB + Índice: 0.14MB + Motor InnoDB
bqb_gla_merchant_issues: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
bqb_gla_shipping_rates: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
bqb_gla_shipping_times: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
bqb_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
bqb_options: Datos: 6.02MB + Índice: 0.17MB + Motor InnoDB
bqb_postmeta: Datos: 32.52MB + Índice: 11.86MB + Motor InnoDB
bqb_posts: Datos: 17.45MB + Índice: 2.44MB + Motor InnoDB
bqb_redsys_order: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
bqb_smush_dir_images: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
bqb_termmeta: Datos: 0.13MB + Índice: 0.19MB + Motor InnoDB
bqb_terms: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
bqb_term_relationships: Datos: 0.36MB + Índice: 0.22MB + Motor InnoDB
bqb_term_taxonomy: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
bqb_usermeta: Datos: 1.52MB + Índice: 0.59MB + Motor InnoDB
bqb_users: Datos: 0.08MB + Índice: 0.05MB + Motor InnoDB
bqb_wcpdf_invoice_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
bqb_wcpdf_invoice_number_2023: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
bqb_wcpdf_packing_slip_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
bqb_wc_admin_notes: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB
bqb_wc_admin_note_actions: Datos: 0.05MB + Índice: 0.02MB + Motor InnoDB
bqb_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
bqb_wc_customer_lookup: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
bqb_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
bqb_wc_orders: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB
bqb_wc_orders_meta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
bqb_wc_order_addresses: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
bqb_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
bqb_wc_order_operational_data: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
bqb_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
bqb_wc_order_stats: Datos: 0.05MB + Índice: 0.05MB + Motor InnoDB
bqb_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
bqb_wc_product_attributes_lookup: Datos: 0.20MB + Índice: 0.16MB + Motor InnoDB
bqb_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
bqb_wc_product_meta_lookup: Datos: 1.34MB + Índice: 0.81MB + Motor InnoDB
bqb_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
bqb_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
bqb_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
bqb_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
bqb_yoast_indexable: Datos: 1.41MB + Índice: 0.50MB + Motor InnoDB
bqb_yoast_indexable_hierarchy: Datos: 0.11MB + Índice: 0.16MB + Motor InnoDB
bqb_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
bqb_yoast_primary_term: Datos: 0.11MB + Índice: 0.09MB + Motor InnoDB
bqb_yoast_seo_links: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB Post Type Counts

attachment: 3981
custom_css: 1
customize_changeset: 1
elementor_library: 8
elementor_snippet: 1
nav_menu_item: 131
page: 14
post: 1
product: 1096
product_variation: 2573
revision: 1754
shop_coupon: 38
shop_order: 209
wp_navigation: 1 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (25)

Advanced Product Fields for WooCommerce: por StudioWombat – 1.6.6
Complianz | GDPR/CCPA Cookie Consent: por Really Simple Plugins – 6.5.6
Joinchat: por Creame – 5.0.16
DynamicConditions: por RTO GmbH – 1.6.2
Elementor Pro: por Elementor.com – 3.19.0
Elementor: por Elementor.com – 3.19.0
Envíos por provincias (ES): por Enrique J. Ros – 3.0.0
Facebook for WooCommerce: por Facebook – 3.1.9
FG PrestaShop to WooCommerce Premium: por Frédéric GILLES – 4.36.4
Google Listings and Ads: por WooCommerce – 2.5.16
GP Premium: por Tom Usborne – 2.4.0
Kadence WooCommerce Email Designer: por Kadence WP – 1.5.12
Loco Translate: por Tim Whitlock – 2.6.6
Make Column Clickable Elementor: por Fernando Acosta – 1.4.0
Ocultar métodos de envío: por Enrique J. Ros – 3.1.0
Solicitar NIF: por Enrique J. Ros – 3.1.0
Quitar intervalo de precios: por Enrique J. Ros – 4.0.0
Pasarela Unificada de Redsys para WooCommerce: por Redsys Servicios de Procesamiento S.L. – 1.4.5
WooCommerce PayPal Payments: por WooCommerce – 2.5.2
PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.7.7
WooCommerce Smart Coupons: por StoreApps – 8.9.0
WooCommerce: por Automattic – 8.5.2
Yoast SEO: por Equipo Yoast – 21.9.1
Smush: por WPMU DEV – 3.15.4
YITH WooCommerce Bulk Product Editing Premium: por YITH – 1.2.33 Inactive Plugins (0) Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Settings

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Base de la tienda: #32 - /tienda/
Carrito: ❌ La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.
Finalizar compra: ❌ La página no contiene el shortcode [woocommerce_checkout] o el bloque woocommerce/checkout.
Mi cuenta: #35 - /mi-cuenta/
Términos y condiciones: #7829 - /terminos-y-condiciones/ Theme

Name: GeneratePress
Version: 3.3.1
Author URL: https://tomusborne.com
Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ✔ Templates

Overrides: – WooCommerce PayPal Payments

Onboarded: ✔
Shop country code: ES
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-linked
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2024-02-06 17:25:44 +02:00
Options: ✔
Notes: 98
Onboarding: completed Action Scheduler

Completo: 1.415
Oldest: 2024-01-06 00:24:02 +0000
Newest: 2024-02-06 00:06:54 +0000

Fallida: 20
Oldest: 2023-08-10 17:27:55 +0000
Newest: 2024-02-02 11:09:04 +0000

En curso: 1
Oldest: –
Newest: –

Pendiente: 4
Oldest: 2024-02-06 06:06:53 +0000
Newest: 2024-02-07 00:06:45 +0000 Smart Coupons related settings

Number of coupons to show: 5
Number of characters in auto-generated coupon code:
Valid order status for auto-generating coupon: processing
completed

Include tax in the amount of the generated gift card: yes
Deduct credit/gift before doing tax calculations: no
Gift Card discount is inclusive of tax: no
Automatic deletion: no
Coupon emails: yes
Printing coupons: yes
Sell gift cards at less price?: no
Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes
Renewal orders should not generate coupons even when they include a product that issues coupons: no
Allow sending of coupons to others: yes
Allow schedule sending of coupons?: no
Combine emails: no
Auto generated coupon email: yes
Combined auto generated coupons email: no
Acknowledgement email: yes
Enable taxes: yes
Prices entered with tax: yes
Rounding: no
Display prices in the shop: incl
Display prices during cart and checkout: incl
Display tax totals: itemized
Enable the use of coupon codes: yes
Calculate coupon discounts sequentially: no
Account endpoints > Coupons: wc-smart-coupons Status report information

Generated at: 2024-02-06 02:06:55 +02:00

Beauty of Code (woo-hc)

(@beautyofcode)

Hey there 👋

Thanks for sharing that!

Can I ask you to please also share a copy of any fatal error log found under WooCommerce → Status → Logs so that we can take a closer look.

In the meantime, I understand that you have deactivated all plugins except for WooCommerce core and Google Listings and Ads, however can you try performing a full conflict test so that we can rule out both theme and plugin conflicts. You can do this by following the steps outlined in the support guide below:

How to test for conflicts

To prevent testing on your live site, you can use the free Health Check plugin which will allow you to deactivate plugins and switch themes while you’re still logged in, without affecting normal visitors to your site.

Cheers!

Thread Starter

(@puntocomestudio)

Yes,

These is:

2024-02-01T10:12:32+00:00 CRITICAL Uncaught Automattic\WooCommerce\GoogleListingsAndAds\Exception\AccountReconnect: Vuelve a conectar tu cuenta de Jetpack, por favor. in /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/src/Exception/AccountReconnect.php:26 Stack trace: #0 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/src/Internal/DependencyManagement/GoogleServiceProvider.php(237): Automattic\WooCommerce\GoogleListingsAndAds\Exception\AccountReconnect::jetpack_disconnected() #1 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/src/Internal/DependencyManagement/GoogleServiceProvider.php(209): Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider->handle_unauthorized_error() #2 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/promises/src/FulfilledPromise.php(48): Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider->Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\{closure}() #3 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/promises/src/TaskQueue.php(52): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Promise\FulfilledPromise::Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Promise\{closure}() #4 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/promises/src/Promise.php(251): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Promise\TaskQueue->run() #5 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/promises/src/Promise.php(227): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Promise\Promise->invokeWaitFn() #6 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/promises/src/Promise.php(272): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Promise\Promise->waitIfPending() #7 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/promises/src/Promise.php(229): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Promise\Promise->invokeWaitList() #8 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/promises/src/Promise.php(69): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Promise\Promise->waitIfPending() #9 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Client.php(189): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Promise\Promise->wait() #10 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/ClientTrait.php(95): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Client->request() #11 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/src/API/Google/Connection.php(52): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Client->post() #12 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/src/ConnectionTest.php(772): Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Connection->connect() #13 /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/src/ConnectionTest.php(71): Automattic\WooCommerce\GoogleListingsAndAds\ConnectionTest->handle_actions() #14 /var/www/vhosts/bqbath.es/httpdocs/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\GoogleListingsAndAds\ConnectionTest->Automattic\WooCommerce\GoogleListingsAndAds\{closure}() #15 /var/www/vhosts/bqbath.es/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #16 /var/www/vhosts/bqbath.es/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action() #17 /var/www/vhosts/bqbath.es/httpdocs/wp-admin/admin.php(175): do_action() #18 {main} thrown en /var/www/vhosts/bqbath.es/httpdocs/wp-content/plugins/google-listings-and-ads/src/Exception/AccountReconnect.php en la línea 26

(@anastas10s)