Authentication error

Viewing 1 replies (of 1 total)
  • Plugin Author pluginhive

    (@pluginhive)

    7 years, 10 months ago

    Hi @stephanygregoryl,

    This error comes up when you have provided incorrect FedEx credentials.

    Kindly fill these fields with correct values and you will not face the problem of rates again :

    ‘FedEx Account Number”
    “Fedex Meter Number”
    “Web Services Key”
    “Web Services Password”.

    Also make sure that the checkbox “Production Key” is only checked when you are using live credentials and not test credentials.

    Is you are still facing any problem, you can approach our support team from here. They will surely help you.

Viewing 1 replies (of 1 total)

The topic ‘Authentication error’ is closed to new replies.