Plugin Support
Aamir
(@aamiribsf)
Hi @gaurab74,
Thank you for sharing details!
Could you please check if the Starter Templates plugin is currently active on your site? We’ve recently received similar reports where this plugin caused the attribute type dropdown (such as color, image, or label) to be missing, and only the “Shape” option was visible.
If that’s the case, here are two temporary solutions you can try:
- Temporarily disable the Starter Templates plugin and then reconfigure the attribute settings in Variation Swatches.
- Alternatively, you can downgrade to Variation Swatches version 1.0.12, where this issue doesn’t occur.
We’ve already reported this conflict to our development team, and it will be addressed in an upcoming update.
Let me know how it goes, or if you need help with any of the above steps.
Best regards,
Plugin Support
Aamir
(@aamiribsf)
Hi @gaurab74,
We haven’t heard back from you in a while, so we’ll go ahead and mark this thread as resolved for now.
If you run into any other issues or have further questions while using our product, feel free to start a new thread — we’re always here to help!
Best regards,