Plugin Support
Rica
(@ricav)
Hi @upupepops,
We appreciate you sharing the details of what you’ve been facing.
We recognize how important it is for things to work smoothly, and we take your experience seriously. If you’d like our team to investigate your specific situation, please reach out to support with any relevant details.
Your voice matters, and we thank you for sharing it.
Warm regards,
My case is #TS4798028071. If your offer to support is sincere, please review and resolve the issue. It’s unacceptable that it has been 2 months and my sites are still broken. I already got in touch with your support team and it’s pointless and a waste of time, since the issue persists.
Plugin Support
Milos
(@miloss84)
Hi there,
Thank you for contacting us.
I check your case #TS4798028071 and from what i see this is a know issue you are facing,
I understand that this feature is important for your project, and our developers are doing their best to fix this in the upcoming versions
Again, thank you for your patience and understanding with this matter!
What I can do from my side is a vote for this issue in our internal bug report system so that it receives higher priroity and hopefully gets fixed in one of the next plugin updates.
Please note fi you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook.
We have created it to connect Elementor users together and share knowledge, Global Elementor Community.
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