Hi @cogz,
I hope you are keeping well and sorry to hear about the issue.
Do you have any server-side cache enabled for the website? If yes, please try clearing all the cache and check if that resolves the issue?
If the issue persists, please try a complete conflict test to ensure no other plugin is conflicting and causing a problem. The following flowchart can help with a better understanding of the test process: https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
Please let us know the results.
Kind Regadrs,
Nebu John
Hello @cogz ,
We haven’t heard from you for a while now, so it looks like you don’t have any more questions for us.
Feel free to re-open this ticket if needed.
Kind regards
Kasia
