Article versions; “applies to” field

  • Resolved lionelion

    (@lionelion)


    6 years, 7 months ago

    We’re building a KB for our software product. New releases of our software behave differently to older versions. I need to be able to clearly show which versions of the software an article applies to.

    I could add a ‘tag’ but these are pretty invisible at the end of the article. I could use the article title, but then they’d get really long.

    Surely I’m not the only person who needs this kind of capability – has anyone solved this before?

Viewing 1 replies (of 1 total)
  • Plugin Author echoplugins

    (@echoplugins)

    6 years, 7 months ago

    Hi

    We currently do not have any option for this. A few suggestions you can do.
    1. Separate each article into a Category Version.
    2. Use tags but add some Javascript to move the tags to the top.
    3. Use our Multiple knowledge base add-on to create separate knowledge bases for each version.

    Please note: This forum is not monitored regularly and it does not provide the tools for us to support you better.

    If you require further assistance please open a support ticket on our contact form at
    https://www.echoknowledgebase.com/contact-us/

    Thank you,
    Dave

Viewing 1 replies (of 1 total)

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