Appointments not get Confirmed | WordPress.org

soumyadipta
(@soumyadipta)

11 years, 3 months ago

After a user makes payment on PayPal, the appointment status stays as Pending.

Even the transaction is not getting recorded in Transactions.

Please suggest what may be the issue.

Thanks

https://wordpress.org/plugins/appointments/

Viewing 1 replies (of 1 total)

Plugin Contributor Predrag – WPMU DEV Support
(@wpmudev-support1)

11 years, 3 months ago

Hi @soumyadipta,

Sorry to hear of the problem you are having.

Are you using PayPal in Sandbox or Live mode?

Make sure you have set in your paypal account the Paypal IPN URL displayed after the appointment option ‘PayPal Merchant E-mail’ in the appointment payment settings as described on the following pages.

https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNSetup/
https://developer.paypal.com/docs/classic/products/instant-payment-notification/

Also please check the Appointments logs on the following path for any error related to payment.

Admin Area -> Appointments -> Settings -> Logs

Best Regards,
Vinod Dalvi

Viewing 1 replies (of 1 total)

The topic ‘Appointments not get Confirmed’ is closed to new replies.

1 reply
2 participants
Last reply from: Predrag – WPMU DEV Support
Last activity: 11 years, 3 months ago
Status: not resolved