Appointment Not blocked

developertrs
(@developertrs)

3 weeks, 4 days ago

I have a confirmed appointment from 17:00 to 17:30 confirmed but it is still available on the calendar. What am I doing wrong?

Busy slots are calculated by same: Worker,Location and Service.

Service Duration 30 slot step 30.

Thank you

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support Akshay A
(@akshaycode1)

3 weeks, 4 days ago

Hi,

Thank you for reaching out to us.

Kindly choose ‘Exclusive By worker‘ in Busy slots are calculated by same option.

Kindly try this and let us know if the issue persist.

Thread Starter developertrs
(@developertrs)

3 weeks, 4 days ago

Hi.Thanks for your answer but the issue persist.

Plugin Support Akshay A
(@akshaycode1)

3 weeks, 4 days ago

Hi,

Could you please elaborate on your concern? Sharing some details, such as a short video showing the issue and settings you have done, would be very helpful for us to better understand the issue.

Plugin Support Akshay A
(@akshaycode1)

3 weeks, 3 days ago

Hi,

Kindly confirm in the Easy Appointments settings what value you have set for the service. Is it set to 1 or more than that?

Reference Image.

Thread Starter developertrs
(@developertrs)

3 weeks, 3 days ago

Hi. Is set to 0.

https://ibb.co/tpkwRCyz

Plugin Support Akshay A
(@akshaycode1)

3 weeks, 2 days ago

Hi,

Kindly go to Connections, check the option “Number of slots”, set it to 1, and save the changes.

Please try this and let us know if it works for you.

Thread Starter developertrs
(@developertrs)

3 weeks, 2 days ago

If number of slots=1 it means it is blocked all day!

There is a demo online to test?

Thanks

Plugin Support Akshay A
(@akshaycode1)

3 weeks ago

Hi,

Kindly share a short video showing your complete setup, including all settings, so we can check exactly what might be configured incorrectly on your end.

Viewing 8 replies - 1 through 8 (of 8 total)

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