Appointment Type Duration

  • Resolved pilotgo

    (@pilotgo)


    5 years, 11 months ago

    Hi,

    While setting up an appointment duration time is required and seen by users during appointment front end menu under appointment type name. I would like to hide this duration time such as ”15 minutes”..

    I can set duration time for each type but no need to be shown for users will do an appointment.

    Regards

    • This topic was modified 5 years, 11 months ago by pilotgo.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Draw Attention Support

    (@wpdrawattention)

    5 years, 11 months ago

    Hello there!

    Is there any specific reason for why the appointment duration needs to be removed?

    The reason we ask is because the solution would require CSS. If there’s a way to help get you a solution through the Settings in the plugin we’d like to give that a try first 🙂

    Also feel free to send us a direct message through our email support@simplyscheduleappointments.com

    Thanks,
    Natalie G

    Thread Starter pilotgo

    (@pilotgo)

    5 years, 11 months ago

    Hi,

    Thank you for fast reply,

    The reason is removing times; not to be rude if I finish the session before the giving specific time, let’s say somebody took an appointment for 15 mins and I finished conversation within 5 mins. As general I can set it as 15 mins because I know it will be enough but users does not have to know exactly how much time I reserve for them.

    For some services, it might be misunderstanding giving a time of period for users.

    Thank you again,

    Regards

    Draw Attention Support

    (@wpdrawattention)

    5 years, 11 months ago

    Would you consider setting the appointment duration for 5 minutes and adding a 10 minute buffer after?

    This way your calendar is still blocked off for 15 minutes but the customer sees this as a 5 minute call.

    If this doesn’t work for you we could look into some custom CSS.
    Natalie G

    Thread Starter pilotgo

    (@pilotgo)

    5 years, 11 months ago

    Hi,

    Thanks for the option but I didn’t mention it. If users see 5 mins there they may think it will be not enough and I am strict about timing.

    =) everything is for customer satisfaction.

    In some cases I can’t give them specific time period, It might be rude for people. Let’s say welcome meetings . I will put an option there for welcome meeting and shows 5 mins.. Does not sound good..

    While doing appointments and receiving notifications;
    Appointment start time is ok, but ”appointment end time” and ”appoinment period time” should be an option.

    It was a suggestion from my side, I guess many users of your plugin will be happy about that option.

    And please update about CSS solution.

    Thank you again for supporting very fast.

    Regards

    Draw Attention Support

    (@wpdrawattention)

    5 years, 11 months ago

    Hello @pilotgo!

    We’re really excited to follow up with you on this ticket, as of the newest release for all the editions you should be able to hide the Appointment Duration and the Appointment Start and End Times 🥳

    The CSS solutions are found on this page, here:https://simplyscheduleappointments.com/document/helpful-css-snippets/

    Thanks,
    Natalie G

Viewing 5 replies - 1 through 5 (of 5 total)

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