API Errore 401

  • Resolved Giovanni

    (@johnny866)


    2 years, 4 months ago

    Salve,non posso più creare Popup o altro con Optin Monster perchè mi esce questo tipo di errore quando cerco di entrare nel backend del mio sito con le mie credenziali:

    Something went wrong while attempting to connect Reported error:
    [account-error] The API returned a 401 response with this message: This account is not currently active. It is either expired, paused, archived, cancelled or temporarily suspended. (status: 500)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • PC

    (@pranayachaudhary)

    2 years, 4 months ago

    Hi @johnny866,

    Thanks for writing in.

    It happens if the account is not active.

    I recommend logging into your OptinMonster account and under My Account section, please check if your free subscription is active.

    Please let us know how it goes.

    PC

    (@pranayachaudhary)

    2 years, 4 months ago

    Hi @johnny866,

    I hope you have everything you need on this. Please do not hesitate to ask if you have any other questions

Viewing 2 replies - 1 through 2 (of 2 total)

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