Support » Plugin: WP GoToWebinar » API error (auth)

  • Resolved tleen

    (@tleen)


    Heya,

    I kept getting the “something’s wrong” message even though I was able to authenticate the plugin and get the auth & key. Using 8.10: disabled/cleared cache and re-authenticated and the problem remained. I eventually did a manual oath process to get a new key / organizer ID which did work. Is it possible I am doing something wrong with the auth process via the plugin itself?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi there,

    I couldn’t repeat this issue, I tested the authorisation process just then. I don’t know. If the plugin is generating the Authorisation and Organiser Key it should work. Thanks,

    Thread Starter tleen

    (@tleen)

    Agreed, that’s what is so weird about it, and if I manually set the keys it’s a-ok. I’ll see if I can dig in more and suss out the issue.

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Ok, please let me know if you find out anything. Thanks,

    Thread Starter tleen

    (@tleen)

    I did, it was an issue local to SiteGround WordPress hosting and how they do staging sites. Was not the only plugin it impacted. It’s too long to go into here, but if anyone else has a problem with the plugin on SiteGround staging contact me, I’ll walk you through the fix!

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Ahh good to know, I am glad you were able to sort it out đŸ™‚

Viewing 5 replies - 1 through 5 (of 5 total)
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