API Error

  • fredpeng

    (@fredpeng)


    1 month, 2 weeks ago

    Hi, I got an error when I try to input the API Key: It was not possible to connect to the provider using this key.

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  • Plugin Author Jeffrey Paul

    (@jeffpaul)

    1 month ago

    That error usually means the Anthropic API key on file isn’t being accepted, most often because it was mistyped or copied with extra characters, has since been revoked or rotated in the Anthropic Console, or the account it belongs to has no active billing/credits. It can also happen if the site’s server is blocked from reaching api.anthropic.com due to hosting/firewall restrictions.

    Could you try generating a fresh API key from the Anthropic Console and re-entering it in the plugin settings?

    If the same error persists with a brand-new key, that would point to a network/connectivity issue on the hosting side rather than the key itself, and we can dig into that next.

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