API Deepl

  • Resolved oguirado

    (@oguirado)


    5 years, 7 months ago

    Hello, I currently have the page translated with the deepl API and one day it will translate again with many characters, I do not understand why it uses the api again when the whole web is completely translated, generating very high costs without having used the api

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  • Dragos

    (@dragosvrejiu)

    5 years, 7 months ago

    Hello,

    Can you please open a ticket on our paid support page? https://translatepress.com/support/open-ticket/

    We will investigate this issue more thoroughly there.

    Best regards,

    nieuwesigaret

    (@nieuwesigaret)

    5 years, 3 months ago

    i have the same problem all of a sudden I went up from paying 30 euro’s to over 200 euro’s in one month, I asked support they do not respond or make we wait for weeks and then come with the obvious answer that they are not able to to replicate the issue and advice me to switch of automatic translation, is that a solution ?

Viewing 2 replies - 1 through 2 (of 2 total)

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