Hi @zigotic, I’m sorry for the delay in response, We have not received any reports for this so need to check why you are seeing this, I will discuss this with our senior personnel, You will receive a response soon.
Thanks!
Hi Oliver, thank you so much for yuor response. The issue was on my server side your plugin works perfeclty fine. Thanks again.
@zigotic, Ah, glad to know that you figured it out. Please do share what the issue at server end so that if someone else see’s the same problem they can just get it fixed real quick.
Also, if you have a moment to leave a review for our plugin that would be greatly appreciated.
Thanks!
Hello zigotic,
I have the same error and it’s driving me nuts π Can you share your solution please ?
Regards
Pierre
@pierrebrihat, my first assumption is that it had something to do with the SALT settings in the wp-config file.
@zigotic, can you verify this or clarify what you did to fix the problem please?
@angelleye
I’ve changed the SALT value and I still have this PayPal error.
Are you sure you’re filling in the correct credentials? USER, PASS, and SIG?
Hi Guys, the error now is: PayPal Express Checkout Billing Agreements / Reference Transactions require specific approval by PayPal. Please contact PayPal to enable this feature before using it on your site.
I’ve verified my credentials and if my billing agreement is approved with PayPal and they said it is. Any help will be appreciated.
@zigotic, If you are still seeing that notice on your dashboard then this simply means that it’s not yet enabled. Can you check if you have LIVE api’s filled in or still using the SANDBOX MODE? If so, then can you turn on LIVE and see if that notice goes away?
Thank you Oliver, I have contacted PayPal and they insist it’s been enabled in the account π . I have checked and it is the live API signature info, the issue is with recirring payment it seems, please help π
@zigotic, That notice you are seeing isn’t an error, it’s simply a notice informing you that you need to make sure Billing Agreements are enabled on your account before you start using token payments / reference transactions with Express Checkout.
If you’ve already confirmed that this is indeed active on your account then you can simply dismiss the notice in your admin panel.
Thank you Oliver the problem is Stripe is processing the woocommerce subscriptions to the membership but PayPal is not it is charging but its not converting the customer in to a subscriber it’s like its not communicating in that regard it is processing fine the purchase of the product but not the subscription. Thank you in advance for all your help!
I saw something about the SALT settings could you please elaborate so I can try that:
@angelleye
Iβve changed the SALT value and I still have this PayPal error.
I’m a little confused at this point. If your API credentials aren’t working properly, then of course the subscription isn’t going to work. So if you’re having issues with SALT and the API credentials not working, then we need to get that resolved and that should fix the rest. So is that the issue you’re still having at this point? The PayPal API is returning an error that your credentials are wrong? What’s the exact error code and message you’re getting from the PayPal response? You can see this in the logs (assuming you have logging enabled..??)
Someone can tell me what to do to solve it? “Your API credentials may be incorrect. Please update your API credentials. Learn more.”
@zigotic
Error in the Log:
(
[TIMESTAMP] => 2017-12-28T13:57:59Z
[CORRELATIONID] => aee4ee4461747
[ACK] => Failure
[VERSION] => 124
[BUILD] => 40680762
[L_ERRORCODE0] => 10002
[L_SHORTMESSAGE0] => Security error
[L_LONGMESSAGE0] => Security header is not valid
[L_SEVERITYCODE0] => Error
)
@angelleye I think I know what the error is:
in the log says:
[body] => Array
(
[USER] => ***********************************
[PWD] => ****************
[SIGNATURE] => ********************************************************
[VERSION] => 124
[METHOD] => SetExpressCheckout
It is setting ExpressCheckout, but it should be setting Standart!!
How can I change it?