Anonymous Donation option not working

  • Resolved cosuvia

    (@cosuvia)


    1 year, 8 months ago

    When a donation is made and the ‘anonymous’ option is selected in the donation form, it still shows the name of the donor (on the left under ‘backers’.

    Why isn’t it working? Please help to resolve ASAP.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Matheus Martins

    (@matheusfd)

    1 year, 8 months ago

    Hi, @cosuvia.

    I’m glad you reached out.

    The Backers functionality on your site was not developed by the GiveWP team. Although we have the donor wall feature, the Backers feature you are using is either from your theme or from a plugin.

    Putting myself in your shoes, I’d reach out to its developers to discuss how you can hide the donors’ names.

    Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!

Viewing 1 replies (of 1 total)

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