animation issues with update

  • Resolved ajdadmin

    (@ajdadmin)


    3 years, 3 months ago

    I updated to version 2.2.0 of otter. now when i go to use the animation feature s soon as i click in the dropdown menu the whole screen shakes and vibrates. On another site that is still using 2.1.5 I do NOT have this issue.

    Is there a bug with version 2.2.0 ? Any Idea when this might be fixed?

    Thnks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Poonam Namdev

    (@poonam9)

    3 years, 3 months ago

    Hi @ajdadmin,

    We have checked the animation in latest version and it’s working fine for us.

    This issue might be occurring due to a plugin conflict at your end. Please attempt to disable all plugins. If the problem goes away, enable them one by one to identify the source of your troubles.

    Let me know how it goes.

    Thread Starter ajdadmin

    (@ajdadmin)

    3 years, 3 months ago

    Thank you for your reply. your suggestion is way too time consuming and i dont have the time to do it. I rolled back to version 2.1.6 and the plugin works perfectly.

Viewing 2 replies - 1 through 2 (of 2 total)

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