An issue about variables products

Hello @dibix

Thanks for reaching out to us, we’re here to help.

Foremost, we would like to clarify some doubts. To do that, we need a full system report which contains details of our plugin. Please follow these steps to share your system status report with us:

1. Navigate to the WooCommerce / Status section in your site’s admin panel.
2. Click on the Get system report button and then click Copy for support.
3. Paste the report into our PrivateBin.
4. After uploading, please share the link here so we can review the details thoroughly.

It appears from the stack trace that the issue is occurring in the SubscriptionsModule. It would be crucial for us to know if you’re using subscriptions on your site because, based on what I see, this product seems to be a standard variable product, and in theory, this issue shouldn’t affect it.

Another possibility is a conflict with another plugin. We recommend performing a full conflict test to rule out issues with the theme or another plugin. You can try temporarily activating the default theme (Storefront) and disabling all other plugins except for WooCommerce and PayPal Payments. Then, enable each plugin one by one to identify which one is causing this behavior. Most likely, the issue won’t persist when no additional plugins are active.

Please let us know how this works for you.

Kind Regards,
Krystian

Hello @dibix

We suggest you contact us directly for further assistance. We may need to examine logs to better understand what’s happening. You can open a ticket with our service desk. Here’s how you can request support: Request Support. Please make sure to include the URL of this thread in your ticket for reference.

I’m looking forward to your response.

Kind regards,
Krystian