Support » Fixing WordPress » An email mystery

  • Resolved drewehart

    (@drewehart)


    So I have tried a couple of contact forms and none of them worked. Then I realized I am not receiving system emails (like comment moderation, etc.). I have used WordPress for years never having a problem. I am using well used/known widgets. The only thing I can think of is that both sites which don’t work are hosted on name.com and both use Google Apps for email (and yes, I checked spam). So how do I investigate this and find an answer? It must either be the hosting or Google Apps.

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  • esmi

    (@esmi)

    Forum Moderator

    [Resolved]Thanks so much – I did this from the page you recommended: “As a plugin-based alternative, you could try Configure SMTP. It “Configure SMTP mailing in WordPress, including support for sending e-mail via SSL/TLS (such as GMail).” I would imagine it is the google apps and I used my google apps info for the plugin. So for those using google apps, install the plugin, fill it out and it works.

    It seems to be working. Thanks again!

    esmi

    (@esmi)

    Forum Moderator

    You’re welcome 🙂

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