• Resolved sabujbasinda

    (@sabujbasinda)


    I am getting error “Something went wrong. Check your connection and open your browser console to see if there are any error messages. You may share them on the support forum.” when going for the AMP settings.

    My website health performance is fine. Enabling Troubleshooting mode disabling all the plugins except AMP plugin I have tried to go for the settings but same error is coming again and again.

    Please help me to solve the issue so that I can set the AMP for my website.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @sabujbasinda

    Can you please share your site health by sharing Support UUID by visiting

    AMP->Support and clicking on send details it will generate a UUID please paste that in reply.

    Looking forward to hear from you!

    Thread Starter sabujbasinda

    (@sabujbasinda)

    @milindmore22

    As per the given video I have followed the steps but AMP support is not showing anything. Totally blank page. Could you please help me on Desktop Support like ANYDESK?

    Plugin Support Milind More

    (@milindmore22)

    @sabujbasinda Can you please send site health info using this form

    Thread Starter sabujbasinda

    (@sabujbasinda)

    @milindmore22

    I have sent the details through the google form. Please check and reply.

    Plugin Support Milind More

    (@milindmore22)

    Hello @sabujbasinda

    Thanks for submitting the information, We found there are a few plugin that is not AMP compatible and might conflict with AMP plugin.

    TheElementor is not fully AMP compatible at this time. As a result, you may encounter some validation errors and some Elementor features which may not render as expected in their AMP versions due to AMP’s removal of Elementor’s custom JavaScript. You can follow this GitHub issue for future updates on Elementor compatibility.

    You can also try using the AMP Enhancer plugin, which adds a layer of AMP compatibility for Elementor and several other plugins.

    LiteSpeed cache It might be the reason your site scan is failing it may have been conflicting with the AMP site scan.

    Can you please add the following code snippet to your active theme’s functions.php file or in the custom plugin and check if that works for you?

    add_filter( 'litespeed_comment', '__return_false' );

    Additionally, We are seeing some customization on the Legacy theme it may be plugin or theme doing that I will recommend contacting their support to learn if that’s affecting the AMP plugin.

    We hope this helps!

    Plugin Support Milind More

    (@milindmore22)

    @sabujbasinda As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 6 replies - 1 through 6 (of 6 total)

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