Support » Plugin: WooCommerce Crypto Payment Processor » Almost Perfect

  • helloworld86

    (@helloworld86)


    We are using this plugin for more than a year and process a large number of payments.

    Overall works well but not to perfection. For example, SOMETIMES an order status is updated to “paid” correctly, but after 1 or 2 hours the order status changes to “canceled” (no idea why because the payment was already received). So the client will contact me screaming asking why we took the money and canceled the order… then I have to explain and check manually.

    Coingate should pay more attention to this plugin and update it more often.

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  • Plugin Author coingate

    (@coingate)

    Hello,

    Thank you for taking the time to review our payment services! We are glad that you are enjoying this plugin.

    We appreciate your feedback, and it’s been shared with our developers. If any technical issues occur, please get in touch with our support team.

    All the best,
    CoinGate team

Viewing 1 replies (of 1 total)
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