• When I select a LOCATION button the page refreshes to a unique URL

    For example, selecting the Camp5 Eco City location the page reloads with the URL
    https://www.camp5.com/product/defy/?mulopimfwc_loc=ecocity&_t=1794042449673

    Then when selecting the Camp5 Jumpa location the page reloads with the URL
    https://www.camp5.com/product/defy/?mulopimfwc_loc=jumpa&_t=1794042437652

    I want the user to be able to select and view the stock of the location without refreshing the page URL.

    Im using the PRO version.

    In the Setting > Location Info Management, there is a setting for Location URL Settings. I have set this to OFF.

    If I set Location URL Settings to ON the next setting has the option to “Include location information in product and category URLs. URL Location Format Query Parameter (?store-location=location-name)  Path Prefix (/store-location/location-name) /

    Hence I assumed that setting Location URL Setting to OFF would mean Location URL would be disabled and I would not experience page refreshing with ?store-location=location-name/store-location/location-name on the end of the URL but Im still getting this.

    So its not clear to me that the Location URL Settings On/Off setting is precisely for and how can I avoid having the page URL change each time a different location button is clicked on by the user.

    Again, to be clear. I want to user to be able select different locatoin without having the page refresh and URL change.

                  

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Masum Billah Bhuiyan

    (@hellomasum)

    Hi @jeremypeet ,

    Thank you for reaching out to Plugincy Support and bringing this issue to our attention.

    We're really sorry to hear that you're experiencing problems when switching between store locations. We sincerely apologize for the inconvenience this has caused.

    Before we begin our investigation, could you please confirm one thing?

    Are you experiencing this issue only after a recent plugin update, or has it been happening since you first started using the plugin?

    This information will help our development team better understand the issue and identify its possible cause.

    In the meantime, please allow our team some time to investigate the problem carefully. We'll review the location selection process, page refreshing behavior, and URL settings to understand why this is happening.

    We'll keep you informed of our findings and notify you once we have a solution.

    Thank you for your patience, understanding, and cooperation. We truly appreciate your support.

    If you have any further questions or experience any other issues, please feel free to contact us through our support form. We'll be happy to assist you.

    Support Form: https://plugincy.com/support/

    Best regards,
    Plugincy Support Team
    Thread Starter jeremypeet

    (@jeremypeet)

    Hi,

    Yes, we have experienced this since we first used the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

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