All Share Counter Information Deleted

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    11 years ago

    Do you recall what you did before this happened (i.e., new plugins/themes/modification of any files…)?

    Thread Starter AtcoreSystems

    (@atcoresystems)

    11 years ago

    There weren’t any updates or anything like that to the site. If anything, I updated a blog post but I’m not sure how that would affect the share functions on the site.

    Moderator t-p

    (@t-p)

    11 years ago

    – if you have a good backup of your database from prior to this issue, try restoring it.
    http://codex.wordpress.org/Restoring_Your_Database_From_Backup

    – alternately, ask your hosting provider if they have a backup of your site from prior to this issue. If they do asking them to restore your site.

    Thread Starter AtcoreSystems

    (@atcoresystems)

    11 years ago

    Okay, I’ll tell the people who are better suited for this sort of thing about your suggestion. Thanks for your help.

    Moderator t-p

    (@t-p)

    11 years ago

    By the way, are you using plugin for this share function? Yea? Which one? Where did you download it from?

    Thread Starter AtcoreSystems

    (@atcoresystems)

    10 years, 12 months ago

    We had an issue with the permalinks. Changing the link structure fixed the problem. Thanks for all of your help Tara.

    Moderator t-p

    (@t-p)

    10 years, 12 months ago

    Glad to know it 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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