• I requested a new password as it had been a while since I logged in.
    Logged in successfully.
    Changed email address and a few other details.
    Now nothing is recognised – my user name, my email address (old and new), nothing.
    I have no idea what to do and really need to make some changes to my site.

    I would really appreciate help. (I am a VERY novice user and don’t understand any technical ‘jargon’)
    Thank you very much.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Changed email address and a few other details

    What other details exactly?

    You could follow this: Resetting Your Password Through phpMyAdmin « WordPress Codex or, if that fails, then this: 333: How to add an admin account in WordPress via MySQL – InMotion Hosting

    Thread Starter lucyblunden

    (@lucyblunden)

    Thank you.
    Home town. postcode – personal details.
    good news is that I am getting links to this thread come up in my email so it isn’t a misspelling of that which is the problem but it still doesn’t recognise it!

    I have tried the password reset since the problem but it won’t recognise my username or email.

    I don;t know what myphp is nor where to find it. I have read the first link and it says don’t do this if you don’t know what you are doing.
    I followed a bookazine to get WP dowloaded onto my PC and then to set up a site. ARGH.

    The only thing I know how to use to get into the ?dashboard for the site is this link
    http://www.lucyblundenherbal.com/wordpress/wp-login.php
    which gives no options about what I can do without being able to give a username it accepts.

    Sorry, I know total amateurs are a pain in forums.

    Thread Starter lucyblunden

    (@lucyblunden)

    I just had another go and got the message :
    this username is not recognised. change pawwsord
    clicked on change password and got:

    “Please enter your username or email address. You will receive a link to create a new password via email.
    ERROR: There is no user registered with that email address.”

    however, I am getting forum replies via the email address.
    It doesn’t seem to make sense

    know what myphp is nor where to find it

    Who is your host (Godaddy, HostGator, Bluehost, etc.)?

Viewing 4 replies - 1 through 4 (of 4 total)

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