Facebook Comments
[resolved] All Comments Disappeared (7 posts)

  1. sara-hartman
    Posted 2 years ago #

    We've been using this plug-in for years and it always works fine. But, starting this morning, it's not working.

    The comments are no longer appearing, instead we are seeing: "Param numposts must be a number greater than or equal to 1" when in Firefox.

    Here is our site: http://www.knockknockstuff.com/blog/

    Is there a known issue from the last couple days?



  2. Herc
    Posted 2 years ago #

    I don't know what's causing this issue but you might wanna try and fix the errors in here: https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fwww.knockknockstuff.com%2Fblog%2F2013%2F100-reasons-to-panic-books-win-print-design-award%2F

    Also, you might wanna go and check if this is your issue: https://developers.facebook.com/bugs/383938611736678 as it caused quite a hassle

  3. sara-hartman
    Posted 2 years ago #

    Thanks, Herc. I think our issue (since it only started this morning) is due to the Facebook bug discussed in your second link. We're waiting it out to see when it will be fixed by FB. They've promised a fix soon!

  4. dianiatv
    Posted 2 years ago #

    same problem here!

  5. sara-hartman
    Posted 2 years ago #

    Our plug-in is functioning again, after FB pushed their fix to production.

  6. aurulis
    Posted 2 years ago #

    My facebook comment plug-in is still not working - the error code "Param numposts must be a number greater than or equal to 1" dissapeared, but there are still no old comments and no box to comment.

    My website is http://www.sielosnamai.lt

    I cleaned cookies, deactivated the plug-in and activated it again. Do I need to do anything else to make it work, as I see others have this problem already solved...

    Please help. :)
    Thank you.

  7. aurulis
    Posted 2 years ago #

    Finally I figured out myself, what was wrong with my Facebook comments plugin settings. Maybe some of you are facing the same problem and still don't know how to solve it.

    So, all you have to do is to go to plugin settings/comment box settings/number of post to display. Insert some number there - e.g. 100.
    That's it.

    My plug in finally works perfectly. Even the function "Notify me about Facebook comments by email", which didn't work before, now is doing its job.

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Facebook Comments
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic