Support » Fixing WordPress » All admin pages have disappeared

  • Resolved Lesley

    (@cornucopia-design)


    Help! Have been to my wp-admin page after a couple of weeks away and it is totally blank. The website works fine (http://www.fit-me-up.com), as does the login… but as soon as I’ve logged in I just get white on the admin pages. I don’t seem to remember having added any new plugins on my last visit…. but even if I had, I would have tested everything first and certainly would have noticed if it had crashed the admin. What should I do? I have looked at other posts with similar problems but none I found are exactly the same. This is my first WordPress site so it is all new to me. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

    Lesley

    (@cornucopia-design)

    Thanks for replying. Sorry to sound stupid but how can I deactivate plugins if I can’t access the dashboard? Do you mean physically removing them from plugins folder using ftp? Ditto how can I switch to the Twenty Eleven them without the dashboard?

    esmi

    (@esmi)

    Forum Moderator

    Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    Lesley

    (@cornucopia-design)

    Thanks Esmi, it was a corrupted plugin. I’ll know where to look next time.

Viewing 4 replies - 1 through 4 (of 4 total)
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