Hi,
I’m not sure how that’s possible if you only have one email address configured to get the alerts. We only email that email address.
Regards,
Mark.
Hi Mark,
Thanks for the quick response. I agree, but I got another e-mail today. We initially had both addresses, but I just triple-checked, and there’s only one now.
I’d be glad to give you access so you can see for yourself.
Brian
I’d check your mail rules – perhaps you’re forwarding? I can’t provide hands-on support for free customers (let me know if you’re paid).
Regards,
Mark.
There’s no forwarding – the alerts should just be going to an individual address. I just deleted that address, saved, and re-added it. I’ll see if that helps.
I am using the free version, and I understand you can only provide limited support.
Thanks
OK let me know if it helps.
Regards,
Mark.
