Alert didn’t work – at first

  • fredsaf

    (@fredsaf)


    6 years, 6 months ago

    Everything worked fine after activation – except the alert wouldn’t go out once product is available (registration worked fine). No mails in spam, and eMail enabled.

    Solution was: To activate stock on product-level.

    It is NOT enough to switch fron “not in stock” to “in stock”. One HAS to enter a # of items in stock (>0) – then the alert is posted to subscribers.

    Please change so that a change from “not in stock” to “in stock” is enough to trigger the alert(s).

    Thank You! 😉

Viewing 4 replies - 1 through 4 (of 4 total)
  • DualCube

    (@dualcube)

    6 years, 6 months ago

    @fredsaf, thanks for getting in touch with us.

    As per our default flow, the stock alert mail depends on the “Manage Stock” option: https://prnt.sc/qqmasi

    Now, if you want to change the flow, you need to do some custom code. Let us know if you need reference of hook/filter.

    alpinecodes

    (@alpinecodes)

    6 years, 4 months ago

    Hello there, could you please let us know of the available hook/filter for getting notified when also status changes from out of stock to in stock?

    Thank you

    DualCube

    (@dualcube)

    6 years, 4 months ago

    @alpinecodes, we have a filter apply_filters( 'dc_wc_product_stock_alert_do_complete_additional_task', false );
    You first need to return true corresponding to above filter then you can able to do further modification with the following action
    do_action( 'dc_wc_product_stock_alert_new_subscriber_added', $customer_email, $product_id );

    Please note the above filter also triggers the In Stock mail. Hence, when you will be adding your modification, you need to add our code that will trigger the In-Stock mail also.

    alberto3

    (@alberto3)

    6 years, 3 months ago

    Good morning @dualcube , I’m trying to get automatic emails working when I switch from “not in stock” to “in stock”, but it doesn’t work. I have added the code at the end of functions.php. Do I have to do anything else to make it work?

    apply_filters( 'dc_wc_product_stock_alert_do_complete_additional_task', false );
do_action( 'dc_wc_product_stock_alert_new_subscriber_added', $customer_email, $product_id );

    Neither are interested customers shown in the “Interested Person(s)” column of the products page in admin.

    The email “You have subscribed a product on ***” works correctly.

    Thank you very much.

    • This reply was modified 6 years, 3 months ago by alberto3.
    • This reply was modified 6 years, 3 months ago by alberto3.
Viewing 4 replies - 1 through 4 (of 4 total)

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