Ajax scripts don't work when mail alerts activated

  • fatcattr

    (@fatcattr)


    10 years, 11 months ago

    Hi,

    I was looking for appointments plugin for while, your plugin seems fit to my expectations. But i faced an interesting issue/bug. When i set “Send Confirmation email” to active then trying to book, it is just spinning in front end even mail sent. And when i check same situation in the admin panel, when admin confirms the appointment it is again spinning. So if i deselect the e-mail configurations it is working fine ofcourse without e-mail support.

    I’m using easy wp smtp plugin, and tried also similar smtp plugins but cannot succeeded yet.

    Regards.

    https://wordpress.org/plugins/appointments/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Jason Hendriks

    (@jasonhendriks)

    10 years, 11 months ago

    You need an SMTP plugin with a log to show you what error message is returned when trying to send your email : https://wordpress.org/plugins/postman-smtp/

    When you tell us what the error message is, we can tell you how to fix it.

    Thread Starter fatcattr

    (@fatcattr)

    10 years, 11 months ago

    Will try and let you know, but mails are juts working fine but not seems compatible with the scripts, but it is ofcourse my assumption.. will update you in few minutes

    Jason Hendriks

    (@jasonhendriks)

    10 years, 11 months ago

    After thinking about it some more, it’s probably not an SMTP error. Any server-side PHP warnings or errors can mess up an Ajax response, causing the spinning to continue indefinitely.

    Try enabling Debug Logging in WordPress and see if a warning or error is generated when trying to book.

    Thread Starter fatcattr

    (@fatcattr)

    10 years, 11 months ago

    Hi Postman,
    It was definetly smtp error. After implemented your plugin, it started to work. So my assumption is, it is related with smtp configuration.. that’s why your plugin set smtp outgoing port to 587 which is different then my previous port 25. I really don’t know root cause but there may some background problems regarding to email sending process even it sends the mail.
    Appreciated for your help.

    Jason Hendriks

    (@jasonhendriks)

    10 years, 11 months ago

    Glad you got it working! Glad Postman is a fit for you and the Appointments plugin. 🙂

    You’ll mark this as resolved then?

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    10 years, 11 months ago

    Hey there guys,

    Glad you managed to sort this out 🙂 Please let us know if you have additional questions.

    @postman SMTP Thanks for chipping in.

    Have a great day!

    Cheers,
    Bojan

Viewing 6 replies - 1 through 6 (of 6 total)

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