AI chatbot enhancements

We’ve upgraded the AI powering Chatway’s AI chatbot, making it smarter, faster, and more capable than before.

The improved AI chatbot understands customer questions and conversation context more accurately, provides clearer and more natural responses, and handles complex requests more effectively. This means your visitors can get better answers, while your team spends less time correcting responses or stepping into conversations.

The upgrade is already active, so no action is required on your side. Your existing AI chatbot agent, instructions, and knowledge sources will continue working as usual, now with improved intelligence behind every conversation.