Aggressively asking for 5 starts

  • R.J. de Vries

    (@rjdevries)


    6 years, 2 months ago

    Aggressively pushed by the theme, I don’t use it. But it shows a pop-up on every admin page I open with “Hey, I noticed you have installed our plugin for 15 day(s), please rate 5 stars”. And what option I choose, it keeps coming. So I removed it.

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  • Miha

    (@mplusb)

    6 years, 2 months ago

    Hello @rjdevries,

    Thank you for taking the time to leave this review and sharing your thoughts.
    We’re honestly sorry for the inconvenience! Annoying our users was definitely not the intent behind that pop-up. While our intentions are good, it is clear that we failed in your case and will be looking at ways to improve the way we ask for reviews. My apologies on behalf of our team.

    Thank you again for your honest review and I hope we can earn another chance from you down the road and you will end up using the plugin and liking it.

    Respectfully,
    Mihaela

Viewing 1 replies (of 1 total)

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