Never seen it like that before, there also isn’t a JS error, which in this case would be helpful in debugging the problem.
The only way to track down this issue would be to for a second switch back to a default wp theme, and see if the issue is gone. If that’s the case then there is something in your theme breaking it. Otherwise you would have to enable / disable other plugins one by one and see if it makes a difference. That should help find where this comes from, and look for a fix.
If it’s a high traffic site, and you can’t just switch the theme for a second, and disable plugins to test it out. You can, if you want to email the theme to me with a list of active plugins, and I will try and replicate the issue on a local installation.
Can you also try to disable the “Load locations on page load” option in the map section, and enable the “Enable store locator debug” in the tools section ( at the bottom ). Once you have done that search for a location, and see if it makes a difference.
disable the “Load locations on page load” – DONE
enable the “Enable store locator debug” in the tools section – DONE
No change . .
We are using the WooTheme’s Canvas theme with a total of 37 plugins.
Any general ideas what might be conflicting, so I might try a smaller set of plug-ins to disable?
I tried adding a new store (builder) to our list but they do not show up.
Not on the list, and not in the map.
I don’t have access to the Canvas theme, so I can’t test it myself. But I would start with switching back to a default WP theme for a moment, and see if that makes a difference. Or you can email the theme to tijmen at wpstorelocator.co and I will see if it breaks for me. If it does, then you don’t have to look into the 37 different plugins.
What I always do when I have an issue with a site that have lots of plugins, is that I disable them in groups of 5 or 10 plugins at the time. That helps to quickly narrow it down, instead of trying one by one.
I am having the same issue and I just now updated to 2.0 and converted the stores to custom post types and it shows exactly how is described above on front end. Back end seems fine. NO out-of-the-ordinary plugins installed.
Changed theme to WP Twenty Ten theme and the problem was still there.
I have been turning off plugins, about 15 so far, no change.
@zurf what is the url of your site?
These are the plugins I’m using.. in case you’ve found any issues with any of them…
I can’t disable them all at this time:
All In One SEO Pack
Black Studio TinyMCE Widget
Contact Form 7
Cool Slider
Custom Facebook Feed
Email newsletter
Instagram Feed
No Page Comment
Quick Page/Post Redirect Plugin
Revolution Slider
Search shortcode
Simple Sitemap
Top Level Categories
UberMenu 2 – WordPress Mega Menu Plugin
WooCommerce
WooCommerce Predictive Search LITE
Wordfence Security
WordPress Importer
WP All Import – WooCommerce Add-On Pro
WP All Import Pro
WP Editor
WP Store Locator
WP Twitter Feeds
WPBB
WPtouch Mobile Plugin
YITH WooCommerce Compare
YITH WooCommerce Wishlist
Yoast SEO
@zurf, I can’t access your site. It says “Your access to this site has been limited
Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)
Important note for site admins: If you are the administrator of this website note that your access has been limited because you broke one of the Wordfence firewall rules. The reason you access was limited is: “Access from your area has been temporarily limited for security reasons”.
odd.. the site is up and running. I just pulled it up on my phone.
Zurf, these are the ones you and I seem to be using in common:
WooCommerce
WooCommerce Predictive Search LITE (I’m using the Pro)
WP Store Locator
Yoast SEO
sorry @tijmen Smit, I have to ask which country are you from? we might have some blocked outside of the USA.
Thanks for the input FatMan49.. have you disabled those and nothing?
