• Hi

    after updating to the latest version, the plugin stopped working.
    now, when i show error i get this:

    Notice: Undefined variable: form_type in /home/accountname/public_html/wp-content/plugins/salesforce-wordpress-to-lead/salesforce.php on line 800

    because this is just a notice, i assume it is not the problem.

    so what is stopping it from being sent and how to debug that?

    please help me asap

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Nick Ciske

    (@nickciske)

    Correct, that notice is not the issue.

    You can revert to a previous version by uploading an old version of the plugin over the new one:
    https://wordpress.org/plugins/salesforce-wordpress-to-lead/developers/

    Which version did you upgrade from?

    Did you update anything else?

    Did you change any plugin settings?

    Thread Starter yonihbc

    (@yonihbc)

    it was 2.7.2

    i did some upgrades to plugins but this one was updated separately.

    I didn’t change any plugin settings

    So, what’s now?

    Plugin Author Nick Ciske

    (@nickciske)

    The only thing that changed in 2.7.2 was the Salesforce endpoint URL.

    My guess would be this is the thread you’re looking for:
    https://wordpress.org/support/topic/form-not-working-after-update-2/

    Thread Starter yonihbc

    (@yonihbc)

    The endpoint changed (by the changelog) in 2.7.1 so i will try the 2.7 version now.

    How to debug that?

    Plugin Author Nick Ciske

    (@nickciske)

    If you upgraded from 2.7.2 to 2.7.3 then it’s not an endpoint issue.

    You really need to provide more information (a link to a form, what exactly is not working, eliminate other plugins as potential culprits) before I can even hazard a guess as to what is happening.

    Thread Starter yonihbc

    (@yonihbc)

    can i send you the url and instructions in private email?

    Thread Starter yonihbc

    (@yonihbc)

    I have checked with the hosting and they use TLS 1.2 and SSL3

    Plugin Author Nick Ciske

    (@nickciske)

    Yoni,

    If it works on one host but not the other… then the hosting is most likely the culprit.

    I’m guessing the OpenSSL (or whichever SSL/TLS) library StableHost is using is not getting along well with Salesforce. Unfortunately, that’s something beyond the control of a plugin as it’s even outside the realm of WordPress to control.

    Your best bet is to contact StableHost support to get a resolution, or choose a different host.

    Keep in mind: this is not incoming SSL/TLS, this is outgoing (to to the Salesforce server). The web server may accept different types of connections than it’s willing to make a remote connection using.

    If you turn on WP debugging and capture the error response from Salesforce that would tell us more.

    Plugin Author Nick Ciske

    (@nickciske)

    Did you get it figured out?

Viewing 9 replies - 1 through 9 (of 9 total)

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